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Terms and Conditions

Terms and Conditions

Terms and Conditions

Terms and Conditions

Availability

Please check availability during peak season (July, August) directly with the school.

Beginner students

Please note: we do not normally have Beginner level available. There may be a beginner level class open at special times throughout the year but this is not guaranteed and is subject to availability. Please check with the school in advance. The price for a beginner level course is £250 per week – if available. If a student arrives at the school and has not informed us that they are a beginner, IH Belfast reserves the right to offer a course of equal or greater value or to refund payment and cancel the booking.

Payment terms and conditions

For full fees including course and accommodation supplements please create a quotation on our web booking system or email us on [email protected] for an enrolment form. A minimum deposit of £100 is required for standard individual bookings. For bookings where additional support with visa administration is required, the deposit amount is £200. Deposits are deducted from the total balance of the course. The remaining balance is due on the first day of the student’s course.  

When a booking is made and the deposit payment received, the student will receive a booking confirmation to confirm the course and dates booked, as well as accommodation details if applicable. We will also send you a copy of your invoice showing the full fees due. The full balance should be paid on the first day a the school, by cash, card or bank transfer. 

Transfers should be made to our bank account in GBP (£) using the following information:

Bank name

Danske Bank

Branch

University Road

Full address

49-51 University Road, Belfast, BT71ND

IBAN

GB77DABA95014950022241

SWIFT

DABAGB2B

Sort code

950149

Account number

50022241

Please note that any bank charges (for example exchange fees) incurred are payable by the client and will be added to the total balance of the fees. We do not charge commission on credit card payments. We regret that we cannot accept payment by Traveller’s Cheque. Cheques should be made payable to International House Belfast Ltd., and sent to the school address.

International House Belfast charges a placement fee of £65 on accommodation bookings in all cases. This fee is also applicable to any changes in accommodation during a student’s stay, e.g. from homestay to residential accommodation. 

For homestay accommodation bookings, full payment is made to International House Belfast and we will pay hosts weekly. Students should not make payments directly to hosts.

For residential accommodation bookings, if the accommodation is cancelled with less than two weeks’ notice, the first full week of accommodation and normal supplementary fees will be charged. 

Payment in instalments can be considered on a case-by-case basis. A £10 administration charge will be applied to each transaction. Payment plans will be confirmed in writing, with payment instalment dates stated clearly. Late payments will incur an additional £10 charge. 

Embassy-sponsored/scholarship students

Recipients of scholarship or government grants should pay a deposit of £200 on enrolment. This will be refunded only when full fees have been received from the sponsoring organisation for the full duration of the course.


If a course is postponed, (for example, if there is a delay with a visa application), IH Belfast must be informed at least two weeks before the course start date, otherwise the deposit will be lost and another deposit will be charged.

Cancellations

Where a cancellation is received 10 days or more before the course is due to start, the deposit is refunded minus administration charges. Where a full cancellation is received with less than 10 days’ notice, the deposit is non-refundable.

If a student cancels a one-to-one lesson, it must be 24 hours or more in advance of the lesson. If less than 24 hours’ notice is given, the lesson will be lost and there may be no refund.

Refund policy

There are no refunds once the course commences, unless necessary due to exceptional circumstances (personal illness which requires a student to stay home or return home, illness or death of a relative, etc.)

Refunds can only be made by the original method of payment. IH Belfast will deduct any charges incurred before processing the refund. Please note that the school must be notified of potential beginner level students so that we can check availability in advance of booking. In the case of unexpected beginner students, IH Belfast reserves the right to offer a course of equal or greater value (for example one-to-one classes) or to refund payment and cancel the course.

If a visa application is rejected and we receive written evidence at least 14 days prior to arrival, we will refund the fees received in full, less an administrative fee of £100. Where we receive this evidence, the refund will be paid to you by the same method the payment was made within four weeks. If written evidence of a refusal is received less than 14 days prior to arrival then the refund will be paid less the administrative fee and the following non-refundable payments: £100.

Force Majeure

In the event that the school has to close and/or students have to return home early for reasons of natural disaster such as fire/flooding/infectious diseases or war/terrorism, etc, which are beyond the reasonable control of the school, no refunds will be made. We will make all efforts to keep the school open and running but this may necessitate making some classes larger or changing the timetable to allow staff to cover all scheduled lessons.

Insurance

We strongly advise students to take out personal insurance to cover for loss of possessions, including laptops and mobile phones, medical expenses and the loss of tuition and other fees if you have to cancel your course or return home earlier than planned. We offer a fully comprehensive cover plan through GuardMe – please contact [email protected] for more information. 

Airport Transfers

Full arrival flight details must be sent to IH Belfast at least seven days prior to arrival in order for IH Belfast to provide airport transfers. No refunds will be granted on transfers if flight details are not sent at least seven days prior to arrival. Airport transfer fees include a maximum of one hour waiting time. In the event of delays exceeding one hour, students will be charged the additional fee at the school.

Holidays

Bank and public holiday dates when the school will be closed are listed on every course web page and can also be checked directly with the school. Please note that public and bank holidays are non-recoupable. Any holidays taken by a student during their course are at the student’s own discretion and are non-recoupable.

Regulations

Students registering for a course at IH Belfast agree to follow all internal regulations of the school. If a student behaves in a disruptive manner, does not follow the school rules, is persistently absent from class, or engages in illegal activity, they will be asked to leave the school immediately. For Under 18s, students will be sent home at his/her own or his/her parents’ expense. Please see our ‘Exclusion from the School’ Policy: International House Belfast Exclusion from the School Policy

Policies

International House Belfast is committed to providing a safe and happy experience for all of its stakeholders. All of our policies are available to read below. 

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